To meet an ambitious timeline, we adopted an agile methodology that included frequent check–ins with Atlas of Caregiving's leadership, which included veterans from Apple, Adobe, and Intel. Our team of information and UX designers and front–and back–end developers coordinated to streamline communication with the busy executives and compress the feedback loop.
Working with feedback and testimonials given by participants in workshops, we resolved to make the UI of digital CareMaps as inclusive as possible. We drew from data about the many types of support that exist beyond medical care and home aid. We also endeavored to reconcile the needs of two primary users: laypeople taking part in the exercise for personal use, as well as social workers, healthcare professionals, and/or institutional representatives who would use CareMaps for research. While a friendly, non–threatening UX was top–priority for the former group, the latter group would need to be able to easily locate and utilize powerful tools for population analysis.